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Terms and Conditions

Welcome to Mettle Care. By accessing our website or purchasing our products, you agree to the following terms and conditions. Please read them carefully:

1. General Information

These terms govern your use of the Mettle Care website and any purchases made. We reserve the right to amend these terms without prior notice.

2. Product Information and Availability

We strive to provide accurate product descriptions, pricing, and availability. However, errors may occur, and we reserve the right to correct them or update product details without notice.

3. Order Processing and Payment

Orders must be paid in full before they are shipped. Mettle Care reserves the right to cancel or refuse orders at our discretion.

4. Shipping and Delivery

  • Shipping Costs: Calculated at checkout based on location and order details.
  • Processing Time: Orders are processed within 1–7 business days.
  • Delivery Time: Shipping timelines are estimates and may vary based on location and carrier.
  • International Shipping: Customs duties and taxes may apply for international orders.
  • Lost or Damaged Packages: While we assist with claims, Mettle Care is not liable for carrier errors.

5. Refund and Return Policy

  • All sales are final due to the nature of our products.
  • Refunds or replacements are offered only for defective or incorrect items reported within 7 days of receipt.

6. User Conduct

Users must refrain from:

  • Violating any local, state, or international laws.
  • Misusing the website, such as hacking or transmitting harmful content.

7. Intellectual Property

All content on the website, including logos, images, and text, is owned by Mettle Care and is protected under intellectual property laws. Unauthorized reproduction or use is prohibited.

8. Limitation of Liability

Mettle Care is not responsible for any indirect, incidental, or consequential damages arising from product use or website access.

9. Governing Law

These terms are governed by the laws of Tamil Nadu, India. Any disputes shall be resolved exclusively within the courts of [Your Jurisdiction].

For further inquiries or assistance, please contact us at care@mettlecare.com.

By using this website, you confirm that you have read, understood, and agreed to these terms and conditions.[/vc_column_text][/vc_column][/vc_row]