Privacy Policy

Mettle Care values your trust and is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services.

1. Information We Collect

We gather both personal and non-personal information:

  • Personal Information: Includes name, email, address, phone number, and payment details for order processing and communication.
  • Non-Personal Information: Browser type, IP address, and website usage data for analytics and service improvement.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders.
  • Enhance our website and services.
  • Send updates, promotional materials, and personalized offers (with your consent).
  • Ensure compliance with legal and regulatory requirements.

3. Data Sharing and Disclosure

We never sell your personal data. Information may be shared with:

  • Service Providers: For payment processing, delivery, and customer support.
  • Legal Authorities: To comply with legal obligations or protect our rights.

4. Cookies and Tracking Technologies

Our website uses cookies to improve user experience, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.

5. Data Protection

We implement robust security measures to prevent unauthorized access, disclosure, or misuse of your data. Our systems are regularly updated to maintain data security.

6. User Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Opt-out of marketing communications at any time.
  • Request data deletion, subject to legal and operational requirements.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal information from children.

9. Policy Updates

We reserve the right to update this policy periodically. Changes will be posted on this page, and significant updates will be communicated through our website or email.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

  • Email: care@mettlecare.com
  • Phone: 9789952822
  • Address: 17A, Min Nagar, K K Street, Pudur, Ambattur, Chennai: 600053

Your privacy is a priority for Mettle Care, and we are dedicated to ensuring your information is handled responsibly.